Privacy Policy SIA “HUB ENERGY”
Contact Information
The controller for the processing of personal data of site users, hereinafter – Clients, is SIA “HUB ENERGY”, hereinafter – the Company, a single registration number. LV40103901981, legal address: Lubanas street. 78E, LV-1073.
Company contact information for questions related to the processing of personal data: tel. No.: +371 29489294, email: info@akum.lv, as the legal address of the above-mentioned company.
Scope of the policy
Personal data is any information about an identified or identifiable natural person. Categories of personal data may include, for example, personal identification data (first name, last name, personal code, identification number, date of birth, passport number, identification number, address), personal contact information (address, telephone number, email address). ), transaction data, payment data, and other data.
The privacy policy is applied to ensure the protection of confidentiality and personal data in relation to legal entities – clients, subscribers and users of services (including potential, former and existing), as well as third parties who, in connection with the provision of services, are an individual (subscriber, customer , user) receives or transmits to the Company any information (including contact persons, payers, etc.).
The Manager takes care of the confidentiality and protection of Clients’ personal data, respects the Clients’ rights to the legality of processing personal data in accordance with regulations.
The privacy policy applies to data processing regardless of the form and/or environment in which the Client provides personal data and in what information systems or paper form they are processed.
Purposes of processing personal data
The company may process personal data for the following purposes:
– For identification and customer service;
— to prepare and conclude a contract;
— for the provision of services, including fulfillment of contractual obligations:
– for fulfillment of warranty obligations;
— for advertising and promotion of services;
– for collection and collection of debts;
– for planning and accounting;
– to provide information to government agencies in cases provided for by regulations.
– for other purposes, of which the Client is informed at the time the Company provides the relevant data.
Legal basis for processing data of individuals
The Company may process the Client’s personal data on the following legal grounds:
— for concluding and executing a contract;
– for the execution of regulations;
— in accordance with the Client’s consent;
– in legitimate interests – to realize the legitimate interests of the Company arising from the obligations existing between the Company and the Client or a concluded agreement or law.
The legitimate interests of the company are:
– carry out commercial activities;
— verify the Client’s identity before concluding an agreement;
– ensure fulfillment of contractual obligations;
– save requests made by the Customer on the website, including requests, applications for the provision of services submitted on the site, as well as other requests and requests, records of them, including those made orally, by calling the Company’s office or the Customer’s contact person;
– advertise your services by sending commercial messages;
— send other reports on the progress of the execution of the contract and events related to the execution of the contract, as well as conduct surveys of clients about the services and their experience of using them;
– prevent violations of the law;
– ensure effective company management processes;
– ensure the quality and efficiency of provision and delivery of services;
– manage payments;
– apply to government agencies and courts to protect your rights and legitimate interests;
– inform the public about its activities.
- Categories of recipients of personal data
The Company does not disclose to third parties the Customer’s personal data or any information obtained during the provision of services and during the term of the contract, including information about the services received, with the exception of:
– if the data must be transferred to the relevant third party within the framework of a concluded contract in order to perform any function necessary for the performance of the contract or delegated by law;
— in accordance with the Client’s consent;
– to persons provided for by regulations, upon their justified request,
– To protect the legitimate interests of the Company, for example, by going to court or other government agencies against a person who has violated the legitimate interests of the Company.
In order to ensure high-quality fulfillment of obligations under the contract concluded with the Client, the Company may authorize its cooperation partners to carry out certain types of activities for the provision of services and will ensure compliance with the requirements for the processing and protection of personal data in accordance with the requirements of the Company. requirements and regulations, and will not use personal data for purposes other than the obligation of the contract concluded with the Client for execution on behalf of the Company.
Personal data storage period
The Company stores and processes the Client’s personal data subject to compliance with at least one of the following criteria:
— The Company or the Client can exercise their legitimate interests (for example, file objections or file a lawsuit) in the manner prescribed by regulations;
– one of the parties involved in the data processing has a legal obligation to store the data;
— the Client’s consent to the processing of personal data is valid unless there is another legal basis for data processing.
When these conditions cease to exist, the Client’s personal data is deleted.
Withdrawal of consent and other rights of the Customer
The Client has the right at any time to withdraw the consent to data processing provided to the Company, in which case further data processing based on the previously given consent for a specific purpose will not be carried out in the future.
Withdrawal of consent does not affect the processing of data carried out during the period of validity of the Client’s consent. Withdrawal of consent cannot stop data processing carried out on other legal grounds.
In accordance with legal regulations, the Client also has the right to request that the Company supplement, correct or delete his data or limit processing in relation to the Client, or the right to object to processing, as well as the right to data portability. These rights are enforceable unless otherwise provided by laws and regulations.
The Client can submit a request for the exercise of his rights or a complaint to the Company’s e-mail: info@akum.lv, as well as by mail to the above-mentioned legal address of the Company. The client can also file a complaint with the supervisory authority – the State Data Inspectorate.
Commercial notices
The distribution of commercial advertisements about the services of the Company and/or third parties and other advertisements not directly related to the provision of contractual services is carried out by the Company in accordance with regulations or in accordance with the consent of the Client.
The Client consents to receiving commercial announcements from the Company and/or its cooperation partners on the site by subscribing to receive news, indicating his email address and other contact information.
The Customer’s consent to receive commercial messages is valid until it is withdrawn. The Client may at any time unsubscribe from receiving further commercial communications by sending an email to info@akum.lv.
